Thank you for visiting our website, www.chapter13online.com. We are committed to providing a safe and convenient online shopping experience and best level of personal services. Your continued use of our Website implies that you acknowledge that you have also read our Privacy Policy and agree to its Terms and that you consent to our use of your personal information and the content which you provide us through our Website and social media in accordance with our Privacy Policy.
This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and CHAPTER 13 is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.
CHAPTER 13 collects personal information in several ways when you place an order or make an account with chapter13online.com. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) for the purpose of order process. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service provider’s systems. We may also obtain information as a result of authentication or identity checks which may contain your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link. If you elect to register on the Website for the purchase of Products or otherwise, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your account by any third party. You agree to be responsible for all activities on the Website that occur on your account or password. CHAPTER 13 reserves the right to refuse service, terminate accounts or cancel orders in its sole discretion.
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship. Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data. CHAPTER 13 may share your personal information with third parties or affiliates of CHAPTER 13 who perform services on our behalf or process authorized transactions. The personal information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared. We do not sell your information to any third party nor do we disclose your personal information to unaffiliated third parties.
We email our users who subscribe to our services on a regular basis. However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the websites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personal data is collected or by contacting our customer care center at chapter.13@live.com or 0323 4414447
If you require further information about our Privacy Policy, please go to the help section of the website where FAQs are answered. If you require more information please send an email to help@chapteronline.com. If you wish to talk to a CHAPTER 13 customer care representative please call: 03234414447. Since our business is constantly evolving, we may change our Privacy Policy from time to time. When we make a change to our Privacy Policy we will promptly post an updated Privacy Policy on our website.
